Managing a nonprofit organization in the twenty-first century

"Since this classic work was originally published in 1984, there have been major shifts in the nonprofit world - the growth of more profit-oriented ventures, the overhaul of accounting rules, new partnerships, and an emphasis on customer-oriented service and leadership. In easy-to-understand language, Thomas Wolf explains how to cope with these changes and deal with the traditional challenges of managing staff, trustees, and volunteers."--BOOK JACKET.