Books by Mona Fitzsimmons

Cover of Service Management

Service Management

by James A. Fitzsimmons, Mona J. Fitzsimmons, James Fitzsimmons, Mona Fitzsimmons

2003
Cover of New service development

New service development

by James A. Fitzsimmons, Mona J. Fitzsimmons

1999
Cover of Loose Leaf for Service Management

Loose Leaf for Service Management

by James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

2018
Cover of MP Service Management with Service Model Software Access Card

MP Service Management with Service Model Software Access Card

by James A. Fitzsimmons, Mona J. Fitzsimmons

2013
Cover of Service Management with Premium Content Access Card

Service Management with Premium Content Access Card

by James Fitzsimmons, Mona Fitzsimmons

2010

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