Books by Mona J. Fitzsimmons

Cover of Service management

Service management

by James A. Fitzsimmons, Mona J. Fitzsimmons

1997

Cover of New service development

New service development

by James A. Fitzsimmons, Mona J. Fitzsimmons

1999

Cover of MP Service Management with Service Model Software Access Card

MP Service Management with Service Model Software Access Card

by James A. Fitzsimmons, Mona J. Fitzsimmons

2013

Cover of Connect Access Card for Service Management

Connect Access Card for Service Management

by James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev K. Bordoloi

2018

Cover of MP Service Management with student CD with Service Model CD

MP Service Management with student CD with Service Model CD

by James A. Fitzsimmons, Mona J Fitzsimmons

2003

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