Books by Peter Hernon

Cover of A terrible thunder

A terrible thunder

by Peter Hernon, Peter Hernon

1978

Cover of Depository library use of technology

Depository library use of technology

by Jan Swanbeck, Peter Hernon, Peter Hernon

1993

Cover of Delivering satisfaction and service quality

Delivering satisfaction and service quality

by Hernon, Peter., Peter Hernon, John R. Whitman

2000

Cover of Assessing service quality

Assessing service quality

by Peter Hernon

2015

Cover of Listening to the customer

Listening to the customer

by Peter Hernon

2011

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