CXPA's CX Book of Knowledge-1st Edition, Revised
by Alicia Freites, Erna Alfred Liousas, Esther Mustow, Rajith Nair, Jerry Pasierb, Karen Riordan, Aileen Zink, Julia Ahlfeldt, Han - Thijs de Senerpont Domis, Tabitha Dunn, Katie Fay, Diane S. Hopkins, Brian S. Lunde, Desirree Madison-Biggs, Ashima Bhagat, DeAnn Campbell, Sophia Frey, Marc Karschies, Jennifer Koffie, Larry Leung, Cathy Lipop, Rania Mehwi, Victor Musiwa, Ahmad Samir, Lancelot Sequeira, Matteo Todesco, Nancy Porte, Rekha Weerasooriya, Dragana Crevar, Venkata Dasari, Heather Gilbanks, Greg Kihlstrom, Suzanne Kinney, Howard Lax, Muneer Mubashir, Mark Ratekin, Karan Thaker, Catherine Gauthier, Akisia Grigsby, Ray Killebrew, Diane Magers, Dave Seaton, Laura M. Casey, Mosun Shasore, Daithza (Dee) Tacchino, Teena Kurian, Jeff Lojko, Marc Mandel, Christopher Miller, Nancy Ortenburg, Brett Sharp, Anita Siassios, Patty Soltis, Scott Gilbey, Olivia Kosasih, Katerina Mavrou, Susie Myers, Claire Nijnens, Michelle Sawa, Mike Wittenstein, Mark Slatin
2023